Survey


YOUTH SERVICES FOR FAMILIES SURVEY

Please help our agency make services better by answering some questions about the services you received OVER THE LAST 6 MONTHS. Your answers are confidential and will not influence the services you receive. Please indicate if you Strongly Disagree, Disagree, Are Undecided, Agree, or Strongly Agree with each of the statements below.

Please click the button next to the answer of your choice. Once you are done with this survey, please click "Finished" at the bottom of the page.


1. Please answer the following to let us know a little about you.

Child's Gender

Male
Female



2. Child's Age

0 to 12
13 to 17
18 to 20
21



3. Race

Chamorro
FSM
Palau
White
Asian
Pacific Island /Hawaiian
Black / African American
Mixed



4. For each item, circle the answer that matches your view:

Overall, I am satisfied with the services I received

Strongly Agree
Agree
Are Undecided
Disagree
Strongly Disagree



5. I helped to choose my child s services

Strongly Agree
Agree
Are Undecided
Disagree
Strongly Disagree



6. I helped to choose my child s treatment goals

Strongly Agree
Agree
Are Undecided
Disagree
Strongly Disagree



7. The people helping my child stuck with us no matter what

Strongly Agree
Agree
Are Undecided
Disagree
Strongly Disagree



8. I felt my child had someone to talk to when he/she was troubled

Strongly Agree
Agree
Are Undecided
Disagree
Strongly Disagree



9. I participated in my child s treatment

Strongly Agree
Agree
Are Undecided
Disagree
Strongly Disagree



10. The services my child and/or family received were right for us

Strongly Agree
Agree
Are Undecided
Disagree
Strongly Disagree



11. The location of services was convenient for us

Strongly Agree
Agree
Are Undecided
Disagree
Strongly Disagree



12. Services were available at times that were convenient for us

Strongly Agree
Agree
Are Undecided
Disagree
Strongly Disagree



13. My family got the help we wanted for my child

Strongly Agree
Agree
Are Undecided
Disagree
Strongly Disagree



14. My family got as much help as we needed for my child

Strongly Agree
Agree
Are Undecided
Disagree
Strongly Disagree



15. Staff treated me with respect

Strongly Agree
Agree
Are Undecided
Disagree
Strongly Disagree



16. Staff respected my family s religious/spiritual beliefs

Strongly Agree
Agree
Are Undecided
Disagree
Strongly Disagree



17. Staff spoke with me in a way that I understood

Strongly Agree
Agree
Are Undecided
Disagree
Strongly Disagree



18. Staff were sensitive to my cultural/ethnic background

Strongly Agree
Agree
Are Undecided
Disagree
Strongly Disagree



19. As a Direct Result of Services my child and /or family received:

My child is better at handling daily life

Strongly Agree
Agree
Are Undecided
Disagree
Strongly Disagree



20. My child gets along better with family members

Strongly Agree
Agree
Are Undecided
Disagree
Strongly Disagree



21. My child gets along better with friends and other people

Strongly Agree
Agree
Are Undecided
Disagree
Strongly Disagree



22. My child is doing better in school and/or work

Strongly Agree
Agree
Are Undecided
Disagree
Strongly Disagree



23. My child is better able to cope when things go wrong

Strongly Agree
Agree
Are Undecided
Disagree
Strongly Disagree



24. I am satisfied with our family life right now

Strongly Agree
Agree
Are Undecided
Disagree
Strongly Disagree



25. My child is better able to do things he or she wants to do

Strongly Agree
Agree
Are Undecided
Disagree
Strongly Disagree



26. As a Direct Result of Services my child and /or family received:
Please answer for relationships with persons other than your mental health provider

I know people who will listen and understand me when I need to talk

Strongly Agree
Agree
Are Undecided
Disagree
Strongly Disagree



27. I have people that I am comfortable talking with about my child's problems

Strongly Agree
Agree
Are Undecided
Disagree
Strongly Disagree



28. In a crisis, I would have the support I need from family or friends

Strongly Agree
Agree
Are Undecided
Disagree
Strongly Disagree



29. I have people with who I can do enjoyable things

Strongly Agree
Agree
Are Undecided
Disagree
Strongly Disagree



30. What has been the most helpful thing about the services you and your child received over the last 6 months?





31. What would improve the services here?





32. Please answer the following questions to let us know how your child is doing.

Is your child currently living with one or both parents?

Yes
No



33. Has your child lived in any of the following places in the last 6 months? (Check all that apply)

With one or both parents
With another family member
Foster home
Therapeutic foster home
Crisis shelter
Homeless shelter
Group home
Residential treatment center
Hospital
Local jail or



34. In the last year, did your child see a medical doctor (nurse) for a health check up or because he/she was sick? Check only one answer

Yes, in a clinic or office
Yes, but only in a hospital emergency room
No
Do not remember



35. Is your child on medication for emotional/behavioral problems?

Yes
No



36. If yes, did the doctor or nurse tell you what side effect to watch for?

Yes
No



37. Is your child still getting services from DMHSA?

Yes
No



38. How long did you receive services from DMHSA?

Less than 1 month (answer question 38 to 43)
1-2 months
3-5 months
6 months to 1 year
More than 1 year (skip to question 44 to 49)



39. In the last month, did you get arrested by the police?

Yes
No



40. Was your child arrested since beginning to receive mental health services?

Yes
No



41. Since your child began to receive mental health services, have their encounter with the police…

Been reduced (for example, they have not been arrested, hassled by police, taken by police to a shelter or crisis program)
Stayed the same
Increased
Not applicable (they had no police encounters



42. Was your child expelled or suspended during the beginning of services?

Yes
No



43. Was you child expelled or suspended during the 12 months prior to that?

Yes
No



44. Since starting to receive services, the number of day my child was in school is:

Greater
About the same
Less
Does not apply (please select why this does not apply)
Child did not have a problem with attendance before starting services
Child is too young to be in school




45. Was your child arrested during the last 12 months?

Yes
No



46. Was you child arrested during the 12 months prior to that?

Yes
No



47. Over the last year, have your child's encounters with the police…

Been reduced (for example they have not been arrested, hassled by police, take by police to a shelter or crisis program)
Stayed the same
Increased
Not applicable (they has no police encounter th



48. Was you child expelled or suspended during the 12 month prior to that?

Yes
No



49. Over the last year, the number of days my child was in school is

Grater
About the same
Less
Does not apply (please select why this does not apply)
Child did not have a problem with attendance before starting services
Child is too young to be in school
C